Refund policy
30-Day Money-Back Guarantee Policy
We stand behind the quality of our products and want you to try them risk-free. If you are not completely satisfied, you may request a full refund of your product purchase price under our 30-Day Money-Back Guarantee, subject to the conditions below.
Policy Terms & Conditions
We stand behind the quality of our products and want you to try them risk-free. If you are not completely satisfied, you may request a full refund of your product purchase price under our 30-Day Money-Back Guarantee, subject to the conditions below.
Policy Terms & Conditions
- Refund Type: Full Refund for the purchase price of the product. (Note: Original shipping fees are non-refundable.)
- Timeframe: Refund requests must be submitted within 30 days of delivery.
- Usage Limit: Our guarantee covers up to one (1) used or empty bottle. For multi-packs, only one bottle may be opened. Requests will not be approved if more than one bottle has been opened or used.
- Photo or Video Proof Required: To process your claim, you must send a clear photo or short video showing all bottles in your order, with any additional bottle clearly demonstrated as unopened and factory-sealed.
- Return of Unopened Items: Any unopened/sealed bottles must be shipped back to our facility to qualify for a refund.
- Return Shipping Fees: Customers are responsible for paying return shipping costs. Return shipping fees are non-refundable.
How to Request a Refund
- Contact our support team within 30 days of receiving your package.
- Provide your order number along with a clear photo or video displaying all bottles (showing one opened/used and any remaining bottle fully sealed).
- Once your claim is reviewed, our team will provide return address details for the unopened bottle(s).
- Ship the unopened item(s) back to our facility. Upon receipt and inspection, your refund will be processed back to your original payment method.